In-Office Client Service & Front Desk Pro

H&R Block, Inc.; Illinois; On-site; USD 21,000 - 37,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to welcome clients in person and support daily office operations. You’ll manage appointment scheduling, assist tax professionals, and help maintain a positive client experience during tax season.

The role requires strong people skills, multitasking ability, and reliability, with a willingness to work evenings and weekends. This in-person position offers training and growth opportunities within a busy tax office.

Qualifications

• Experience working in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills, with the ability to collaborate effectively with team members and serve clients professionally
• Ability to multitask and manage competing priorities throughout the day
• Organizational skills with attention to detail and follow-through
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems)
• Availability to work evenings and weekends during tax season

Responsibilities

• Be the welcoming first impression for every client.
• Manage client scheduling.
• Support daily office operations.
• Collaborate with a team of tax professionals.

Skills

Client service

Interpersonal skills

Multitasking

Office software

Evenings weekends

Education

High school diploma

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to welcome clients in person and support daily office operations. You’ll manage appointment scheduling, assist tax professionals, and help maintain a positive client experience during tax season.

The role requires strong people skills, multitasking ability, and reliability, with a willingness to work evenings and weekends. This in-person position offers training and growth opportunities within a busy tax office.