In-Person Client Services Concierge (Tax Office)

H&R Block, Inc.; Bluffton (SC); On-site; USD 19,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, manage appointments, and support daily office operations.

You will be the face of the office, connecting clients with the right tax professionals and ensuring a smooth, professional experience during tax season. This in-person role requires strong interpersonal skills, multitasking abilities, and attention to detail.

Qualifications

• Experience in fast-paced, client-centric environment.
• Strong interpersonal and communication skills with team collaboration.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members to ensure seamless operations.
• Handle sensitive client information with confidentiality and care.

Skills

Customer service

Interpersonal communication

Multitasking

Organizational skills

Computer literacy

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, manage appointments, and support daily office operations.

You will be the face of the office, connecting clients with the right tax professionals and ensuring a smooth, professional experience during tax season. This in-person role requires strong interpersonal skills, multitasking abilities, and attention to detail.