In-Person Client Concierge & Receptionist

H&R Block, Inc.

St. James (MO)

On-site

USD 21,000 - 30,000

Full time

2 days ago

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Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage client scheduling, support daily operations, and work with a team of tax professionals in-person. This role offers training and potential growth into tax preparation or office leadership.

The position requires evenings and weekends during tax season and emphasizes confidentiality and professional client service in a fast-paced setting.

Qualifications

Experience in a fast-paced, client-centric environment.
Ability to communicate clearly and professionally with clients and teammates.
Ability to multitask and manage competing priorities throughout the day.
Strong organizational skills with attention to detail.
Familiarity with basic computer programs and scheduling tools.

Responsibilities

Greet clients warmly and create a welcoming first impression.
Answer phone calls, schedule appointments, and match clients with the right tax professional.
Manage client check-in and intake processes, including scanning documents.
Maintain office organization and cleanliness to support a professional client experience.
Collaborate with tax professionals to ensure seamless daily operations.
Handle sensitive client information with confidentiality and care.