In-Person Client Service Concierge (Tax Office)

H&R Block, Inc.; Wellington (KS); Sur place; USD 17 000 - 22 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Comprehensive benefits

Life-work balance support

Résumé du poste

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the friendly, professional face of our tax office. You will manage client check-in, schedule appointments, and support daily operations in a busy, in-person environment.

With training and support, this role can lead toward tax-preparation entry or office leadership. Candidates should be able to handle sensitive information and stay organized during peak tax season.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort using basic computer programs (Microsoft Office, Teams) and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsabilités

• Greet clients warmly and create a welcoming first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members for seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Connaissances

Interpersonal skills

Communication

Multitasking

Organizational skills

Microsoft Office

Scheduling systems

Evenings/weekends availability

Formation

High school diploma/GED

Outils

Microsoft Office

Scheduling systems

Teams

Description du poste

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the friendly, professional face of our tax office. You will manage client check-in, schedule appointments, and support daily operations in a busy, in-person environment.

With training and support, this role can lead toward tax-preparation entry or office leadership. Candidates should be able to handle sensitive information and stay organized during peak tax season.