Client Concierge & Receptionist (Tax Office)

H&R Block, Inc.; Lake Park (GA); On-site; USD 19,000 - 25,000; Full time

Job summary

H&R Block in Georgia seeks a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations. This in-person role provides exposure to tax professionals and potential growth into tax preparation or office leadership.

You will answer phones, check-in clients, organize documents, and collaborate with the team to ensure a smooth client experience. Availability for evenings and weekends during tax season is required.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for team and client interactions.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs and scheduling tools.

Responsibilities

• Greet clients and create a welcoming first impression at the office.
• Answer phone calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document scanning and organization.
• Maintain office organization and cleanliness to support a professional experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Fast-paced environment

Interpersonal communication

Multitasking

Organizational skills

Computer skills

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block in Georgia seeks a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations. This in-person role provides exposure to tax professionals and potential growth into tax preparation or office leadership.

You will answer phones, check-in clients, organize documents, and collaborate with the team to ensure a smooth client experience. Availability for evenings and weekends during tax season is required.