Client Concierge & Office Support - Tax Season

H&R Block, Inc.; Moultrie (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist in Georgia. You will greet clients, manage check-in, answer calls, and coordinate with tax professionals to support smooth daily operations.

This in-person role offers training and opportunities to grow into tax preparation or office leadership, with evening and weekend shifts during tax season and a collaborative, client-focused work environment.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills for professional client service.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning documents.
• Maintain office organization and cleanliness to support a professional client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Interpersonal skills

Multitasking

Office software

Evenings & weekends

Education

High school diploma/GED

Tools

Microsoft Office

Scheduling systems

Teams

Job description

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist in Georgia. You will greet clients, manage check-in, answer calls, and coordinate with tax professionals to support smooth daily operations.

This in-person role offers training and opportunities to grow into tax preparation or office leadership, with evening and weekend shifts during tax season and a collaborative, client-focused work environment.