In-Person Client Concierge & Scheduler

H&R Block, Inc.; Peachtree Corners (GA); On-site; USD 21,000 - 28,000; Full time

Job summary

H&R Block in Peachtree Corners, GA is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, and coordinate scheduling. This in-person role supports tax professionals and daily office operations.

You will handle phones, appointments, document intake, and confidentiality. Strong customer service and teamwork are essential, with evenings and weekend availability during tax season.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills to collaborate with team and serve clients.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs (Microsoft Office, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and be the face of the office.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document handling.
• Maintain office organization and cleanliness for a professional experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Fast-paced environment

Interpersonal skills

Multitasking

Detail-oriented

Microsoft Office

Microsoft Teams

Scheduling systems

Education

High school diploma/GED

Tools

Microsoft Teams

Scheduling systems

Job description

H&R Block in Peachtree Corners, GA is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, and coordinate scheduling. This in-person role supports tax professionals and daily office operations.

You will handle phones, appointments, document intake, and confidentiality. Strong customer service and teamwork are essential, with evenings and weekend availability during tax season.