In-Person Client Concierge & Scheduler

H&R Block, Inc.; Cochran (GA); On-site; USD 19,000 - 25,000; Part time

Job summary

H&R Block, Inc. in Cochran, GA is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face for every client. You’ll manage scheduling, support daily office operations, and collaborate with tax professionals.

This in-person role offers training and potential growth into tax preparation or office leadership. Candidates should be service-oriented, organized, and comfortable using basic computer tools; evening and weekend availability is required during tax season.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Detail-oriented with follow-through.
• Familiar with Microsoft Office, Teams, and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and be the first impression.
• Answer calls, schedule appointments, match clients with tax professionals.
• Manage check-in and document intake.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle confidential client information with discretion.

Skills

Interpersonal communication

Multitasking

Organizational skills

Customer service

Office software

Evening/weekend availability

Education

High school diploma or GED

Tools

Microsoft Office

Scheduling systems

Job description

H&R Block, Inc. in Cochran, GA is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face for every client. You’ll manage scheduling, support daily office operations, and collaborate with tax professionals.

This in-person role offers training and potential growth into tax preparation or office leadership. Candidates should be service-oriented, organized, and comfortable using basic computer tools; evening and weekend availability is required during tax season.