Seasonal Client Concierge: Front Desk & Scheduling

H&R Block, Inc.; Suwanee (GA); On-site; USD 21,000 - 30,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Georgia. You will be the first friendly face, greeting clients, handling check-in, and supporting office operations with tax professionals.

This in-person role offers training and a path into tax preparation or leadership, with evenings and weekend shifts during tax season and opportunities to grow within a high-performing team.

Qualifications

• Experience in a fast-paced, client-centric environment is preferred.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members for seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Communication

Multitasking

Organization

Computer skills

Scheduling software

Education

High school diploma / GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Georgia. You will be the first friendly face, greeting clients, handling check-in, and supporting office operations with tax professionals.

This in-person role offers training and a path into tax preparation or leadership, with evenings and weekend shifts during tax season and opportunities to grow within a high-performing team.