Tax-Season Front Desk Concierge

H&R Block, Inc.; Waynesboro (GA); Sur place; USD 19 000 - 26 000; Temps partiel

Résumé du poste

H&R Block in Georgia is seeking a seasonal Client Service Professional / Receptionist to welcome clients and support daily office operations in person. You will schedule, triage client needs, handle check-ins, and work with tax professionals to ensure a smooth experience during tax season.

The role emphasizes confidentiality, teamwork, and a professional client-centric approach, with in-person requirements and opportunities to grow in tax service.

Qualifications

• Experience in fast-paced, client-centric environments.
• Excellent interpersonal and written/verbal communication.
• Ability to multitask and manage competing priorities.
• Strong organizational skills and attention to detail.
• Familiarity with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsabilités

• Greet clients warmly and create a welcoming, professional first impression.
• Answer calls, schedule appointments, and direct clients to the right tax professional.
• Handle check-in and intake, including document scanning and organization.
• Maintain tidy, efficient office operations and collaborate with the team.
• Protect confidentiality of sensitive client information.

Connaissances

Interpersonal skills

Communication

Multitasking

Attention to detail

Customer service

Formation

High school diploma/GED

Outils

Microsoft Office

Teams

Scheduling systems

Description du poste

H&R Block in Georgia is seeking a seasonal Client Service Professional / Receptionist to welcome clients and support daily office operations in person. You will schedule, triage client needs, handle check-ins, and work with tax professionals to ensure a smooth experience during tax season.

The role emphasizes confidentiality, teamwork, and a professional client-centric approach, with in-person requirements and opportunities to grow in tax service.