Seasonal In-Office Client Experience Coordinator

H&R Block, Inc.; Arizona; Hybrid; USD 19,000 - 25,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Arizona to be the welcoming, in-person first contact for clients.

You will manage scheduling, assist with daily office operations, and collaborate with tax professionals to ensure a smooth client experience. This in-person role offers training and growth opportunities within the tax office, with evenings and weekends during tax season.

Qualifications

• Experience in a fast-paced, client-centric environment is required.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Excellent organizational skills with attention to detail and follow-through.
• Proficiency with basic computer programs and scheduling tools.
• Available to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and present a professional first impression as the office face.
• Answer phone calls, schedule appointments, and match clients with the suitable tax professional.

Skills

Client service

Communication

Multitasking

Organization

Computer skills

Evenings/weekends availability

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Arizona to be the welcoming, in-person first contact for clients.

You will manage scheduling, assist with daily office operations, and collaborate with tax professionals to ensure a smooth client experience. This in-person role offers training and growth opportunities within the tax office, with evenings and weekends during tax season.