In-Office Client Concierge & Front Desk (Tax Season)

H&R Block, Inc.; Spartanburg (SC); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Spartanburg, SC. You will be the friendly face of the office, greeting clients and guiding them to the right tax professional.

This in-person role supports scheduling, check-in, and daily office operations, offering a path into tax preparation or office leadership with training and team support. You’ll work with a team to maintain a professional environment, handle confidential information, and contribute to a

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong communication and collaboration with team members.
• Ability to multitask and manage competing priorities.
• Attention to detail and follow-through.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, match clients with tax professionals.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness for a professional experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Multitasking

Organizational skills

Computer basics

Education

High school diploma

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Spartanburg, SC. You will be the friendly face of the office, greeting clients and guiding them to the right tax professional.

This in-person role supports scheduling, check-in, and daily office operations, offering a path into tax preparation or office leadership with training and team support. You’ll work with a team to maintain a professional environment, handle confidential information, and contribute to a