Seasonal Client Concierge & Front Desk Champion

H&R Block, Inc.; Houston (MO); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block, Inc. in Missouri is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients, manage check-in, and support daily office operations in person.

You will answer calls, schedule appointments, and match clients with the right tax professional, while maintaining confidentiality and collaborating with the team to ensure a smooth client experience during tax season. This entry-level role offers training and a path into tax prep or office leadership and requires

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs and digital tools (MS Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Communication skills

Multitasking

Attention to detail

Customer service oriented

Team collaboration

Education

High school diploma/GED

Tools

MS Office

Teams

Scheduling systems

Job description

H&R Block, Inc. in Missouri is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients, manage check-in, and support daily office operations in person.

You will answer calls, schedule appointments, and match clients with the right tax professional, while maintaining confidentiality and collaborating with the team to ensure a smooth client experience during tax season. This entry-level role offers training and a path into tax prep or office leadership and requires