In-Office Strategic Enterprise SaaS Account Manager

Rippling; Seattle (WA); On-site; USD 213,000 - 288,000; Full time

Benefits offered by this job

Equity

Benefits

Job summary

Rippling’s Strategic Account Managers guide our largest and most strategic customers through a tailored journey. You champion the voice of the customer within the company and should take an entrepreneurial approach to the role. We’re a growing team with massive personal and professional development opportunities.

This role must be based in office: San Francisco, New York, Seattle, Austin, Chicago. Drive growth and retention for top accounts, proactively engage customers through lifecycle events,

Qualifications

• 7-10+ years of SaaS experience in account management, sales, or quota-carrying customer success.
• Track record of meeting and exceeding quota via new product sales and upgrades.
• Experience running sales discovery, demos, and a structured sales process.

Responsibilities

• Drive growth and retention for large strategic accounts.
• Engage customers through go-live, renewals, and executive reviews.
• Coordinate cross-functional needs to meet adoption and revenue goals.
• Develop account plans with cross-functional teams to secure long-term commitments.
• Build and manage a pipeline for cross-sells, upgrades, and renewals.

Skills

SaaS experience

Account management

Quota attainment

Demos

Relationship building

Communication

Job description

Rippling’s Strategic Account Managers guide our largest and most strategic customers through a tailored journey. You champion the voice of the customer within the company and should take an entrepreneurial approach to the role. We’re a growing team with massive personal and professional development opportunities.

This role must be based in office: San Francisco, New York, Seattle, Austin, Chicago. Drive growth and retention for top accounts, proactively engage customers through lifecycle events,