In-Office Sales & Customer Solutions Rep | Upsell

Jobtome; Weddington (NC); On-site; USD 20,000 - 29,000; Full time

Job summary

Spectrum is seeking a Sales and Customer Solutions Representative in the United States. You will be the first point of contact for customers, handling inbound calls, resolving issues in real time, and identifying opportunities to upsell or cross-sell products and services while strengthening satisfaction and loyalty.

Work in an in-office call center, Monday–Friday, with competitive pay starting at $18/hour and incentives that can drive annual compensation above $80,000 for top performers.

Qualifications

• High school diploma or equivalent.
• 1+ years of sales experience.

Responsibilities

• Handle inbound calls and resolve issues in real time.
• Identify opportunities to upsell or cross-sell products and services.
• Explain products and services clearly to customers and retain loyalty.
• Demonstrate a solutions-oriented approach to customer inquiries.

Skills

English proficiency

Bilingual Spanish & English

Communication skills

Computer skills

Education

High school diploma or equivalent

Job description

Spectrum is seeking a Sales and Customer Solutions Representative in the United States. You will be the first point of contact for customers, handling inbound calls, resolving issues in real time, and identifying opportunities to upsell or cross-sell products and services while strengthening satisfaction and loyalty.

Work in an in-office call center, Monday–Friday, with competitive pay starting at $18/hour and incentives that can drive annual compensation above $80,000 for top performers.