In-Office Dispatcher & Scheduling Specialist

American Residential Services (ARS); Aurora (CO); Hybrid; USD 30,000 - 34,000; Full time

Benefits offered by this job

Weekly pay

Paid training

Insurance after 31 days

Low-cost medical

Dental

Vision

HSA/FSA

401(k) match

PTO & holidays

Life insurance

Office culture

Career growth

Job summary

ARS-Rescue Rooter in Colorado is hiring a dispatcher to ensure service technicians are dispatched efficiently and customer needs are met promptly.

You will manage call flow from our service platform, coordinate scheduling, and guide field teams throughout the day, leveraging strong local geography knowledge to optimize routes and response times.

This full-time role requires scheduling flexibility, daily office presence, and a commitment to delivering excellent customer service.

Qualifications

• Prior dispatch, scheduling, or call center experience.
• Proficiency with Microsoft Office and multi-line phone systems.
• Familiarity with local geography to support route planning.
• Must report daily to the office (not a remote position).
• Flexibility to work assigned shifts and weekend rotations.

Responsibilities

• Ensure service technicians are dispatched efficiently and customer needs are met promptly.
• Manage call flow from our service platform and coordinate scheduling.
• Guide field teams throughout the day with strong communication.

Skills

Dispatch experience

Office software

Multi-line phones

Local geography knowledge

Tools

Microsoft Office

Job description

ARS-Rescue Rooter in Colorado is hiring a dispatcher to ensure service technicians are dispatched efficiently and customer needs are met promptly.

You will manage call flow from our service platform, coordinate scheduling, and guide field teams throughout the day, leveraging strong local geography knowledge to optimize routes and response times.

This full-time role requires scheduling flexibility, daily office presence, and a commitment to delivering excellent customer service.