Field Dispatch Coordinator - Flexible Shifts & Growth

ARS; Manassas (VA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Weekly pay

Paid training

Insurance after 31 days

Low-cost medical

Dental & Vision

HSA/FSA

401(k) with match

PTO + holidays

Life insurance

Career growth

Job summary

ARS-Rescue Rooter in Manassas, VA is seeking a dispatch coordinator to ensure service technicians are dispatched efficiently and customer needs are met promptly.

You will manage the flow of calls from our service platform, coordinate scheduling, and guide field teams throughout the day. Strong communication and knowledge of local geography are essential, with weekend rotations as needed.

Qualifications

• Prior dispatch, scheduling, or call center experience.
• Proficiency in Microsoft Office and multi-line phone systems.
• Familiarity with local geography to support route planning.
• Must report daily to the office (not a remote position).
• Flexibility to work assigned shifts and weekend rotations as needed.

Responsibilities

• Dispatch service technicians and manage call flow.
• Coordinate scheduling and guide field teams throughout the day.
• Maintain strong communication with customers and team members.

Skills

Dispatch experience

Call center experience

MS Office

Multi-line phone

Local geography knowledge

Strong communication

Tools

Microsoft Office

Call center software

Job description

ARS-Rescue Rooter in Manassas, VA is seeking a dispatch coordinator to ensure service technicians are dispatched efficiently and customer needs are met promptly.

You will manage the flow of calls from our service platform, coordinate scheduling, and guide field teams throughout the day. Strong communication and knowledge of local geography are essential, with weekend rotations as needed.