On-Site Dispatch & Customer Service – Evening Shifts

ARS-Rescue Rooter; Colorado Springs (CO); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Weekly pay via direct deposit

Paid training and onboarding

Insurance after 31 days

Low-cost medical

Dental, vision, HSA/FSA

401(k) with company match

13 days PTO + 8 paid holidays

Company-paid life insurance

Clean office environment

Career growth within a national serive

Job summary

ARS-Rescue Rooter in Colorado Springs seeks a Dispatch Coordinator to manage technician dispatch and scheduling. You will handle calls, coordinate with field teams, and ensure timely service to customers within the local area.

The role requires prior dispatch or call center experience, proficiency with Microsoft Office and multi-line phones, and a willingness to work onsite with rotating weekends. Training, benefits, and a supportive team culture are offered.

Qualifications

• Experience in dispatch, scheduling or call center roles.
• Proficient in Microsoft Office and multi-line phone systems.
• Familiar with local geography to assist route planning.
• Must report daily to the office; not remote.
• Flexibility to work shifts and weekend rotations.
• Must pass background check and drug screening.

Responsibilities

• Ensure service technicians are dispatched efficiently and customer needs are met promptly.
• Manage call flow from the service platform and coordinate scheduling.
• Guide field teams throughout the day with strong local area knowledge.

Skills

Dispatch experience

Scheduling

Call center

Microsoft Office

Multi-line phones

Geography knowledge

Office reporting

Shift/weekend flexibility

Background check

Drug screening

Job description

ARS-Rescue Rooter in Colorado Springs seeks a Dispatch Coordinator to manage technician dispatch and scheduling. You will handle calls, coordinate with field teams, and ensure timely service to customers within the local area.

The role requires prior dispatch or call center experience, proficiency with Microsoft Office and multi-line phones, and a willingness to work onsite with rotating weekends. Training, benefits, and a supportive team culture are offered.