Dispatch & Scheduling Pro for Home Services

Wirenut-Home-Services-; Colorado Springs (CO); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Provided Uniforms and WireNut gear!

Company sponsored events

Quarterly banquets

Fun off-site events

Company contests, and more!

Job summary

WireNut Home Services is seeking a Dispatcher in Colorado Springs to optimize scheduling and dispatch field technicians. This full-time role centers on handling client calls, coordinating dispatch, and ensuring efficient daily operations.

You will forecast workload, arrange permits/inspections, and keep customers informed of timing and delays, contributing to high-quality service delivery.

Qualifications

• Trades experience preferred but not required.
• Efficiently scheduling technicians on jobs.
• Assisting dispatch to field technicians.
• Scheduling customers for services that have been quoted.
• Rescheduling non-emergency appointments when emergencies arise.
• Able to adapt to changing business needs.

Responsibilities

• Receive incoming client calls and dispatch service calls to field technicians.
• Schedule calls to provide prompt, convenient service and maximize tech time.
• Forecast days and weeks ahead to keep employees working and on track.
• Schedule permits and inspections as needed.
• Inform clients of arrival times and delays, rescheduling as necessary.

Skills

Trades experience

Scheduling technicians

Dispatch coordination

Customer scheduling

Adaptability

Job description

WireNut Home Services is seeking a Dispatcher in Colorado Springs to optimize scheduling and dispatch field technicians. This full-time role centers on handling client calls, coordinating dispatch, and ensuring efficient daily operations.

You will forecast workload, arrange permits/inspections, and keep customers informed of timing and delays, contributing to high-quality service delivery.