In-Office Client Concierge | Receptionist (Evenings/Weekends)

H&R Block, Inc.

Midwest City (OK)

In loco

USD 17.000 - 22.000

Part-time

6 giorni fa

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Descrizione del lavoro

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to warmly welcome clients in person in Midwest City, OK. You will manage scheduling, assist daily office operations, and collaborate with tax professionals to ensure a smooth client experience.

The role emphasizes confidentiality, organized check-in, and strong teamwork, with evenings and weekend shifts during tax season. This entry-level position offers training and potential advancement to tax preparation or leadership.

Competenze

Experience working in a fast-paced, client-centric environment.
Strong interpersonal and communication skills, with the ability to collaborate effectively with team members and serve clients professionally.
Ability to multitask and manage competing priorities throughout the day.
Organizational skills with attention to detail and follow-through.
Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems).
Availability to work evenings and weekends during tax season.

Mansioni

Greet clients warmly and create a welcoming, professional first impression as the face of the office
Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs
Manage client check-in and intake processes, including scanning and organizing documents
Maintain office organization and cleanliness to support a smooth, professional client experience
Collaborate with tax professionals and team members to ensure seamless daily operations
Handle sensitive client information with confidentiality, discretion, and care