In-Office Client Service Concierge | Tax-Season Support

H&R Block, Inc.; Tulsa (OK); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Job summary

H&R Block in Tulsa, OK is seeking a seasonal Client Service Professional/Receptionist to greet clients, manage check-in, schedule appointments, and support daily office operations.

You will work with tax professionals, handle confidential information, and help create a welcoming, efficient client experience during tax season. This is an in-person role offering training and potential growth toward tax preparation or leadership.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills for team and client interactions.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Familiarity with basic computer programs (e.g., Microsoft Office, Teams) and scheduling systems.

Responsibilities

• Greet clients warmly and be the face of the office.
• Answer phones, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including document handling.
• Maintain clean, organized office to support a professional client experience.
• Collaborate with tax professionals to ensure smooth daily operations.

Skills

Customer service

Interpersonal skills

Multitasking

Attention to detail

Microsoft Office

Scheduling systems

Education

High school diploma/GED

Job description

H&R Block in Tulsa, OK is seeking a seasonal Client Service Professional/Receptionist to greet clients, manage check-in, schedule appointments, and support daily office operations.

You will work with tax professionals, handle confidential information, and help create a welcoming, efficient client experience during tax season. This is an in-person role offering training and potential growth toward tax preparation or leadership.