In-Person Client Service & Front Desk Coordinator

H&R Block, Inc.; Oklahoma; In loco; USD 18.000 - 23.000; Part-time

Descrizione del lavoro

H&R Block, Inc. in Oklahoma is seeking a seasonal Client Service Professional / Receptionist to be the friendly face of the office. You will greet clients, answer calls, schedule appointments, and coordinate intake while supporting daily clerical tasks.

You will work with tax professionals to connect clients with the right specialist, handle confidential documents, and maintain a neat, professional office environment. Evening and weekend availability during tax season is required.

Competenze

• Experience in fast-paced, client-centric environments.
• Strong communication and collaboration with team members.
• Ability to multitask and manage priorities.
• Organized, detail-oriented with reliable follow-through.
• Comfort with basic computer programs and scheduling systems.
• Availability to work evenings and weekends during tax season.

Mansioni

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including scanning documents.
• Maintain office organization and cleanliness to support a professional experience.
• Collaborate with tax professionals and team members for seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Conoscenze

Customer service

Interpersonal communication

Multitasking

Attention to detail

Professionalism

Formazione

High school diploma/GED

Strumenti

Microsoft Office

Scheduling systems

Phone systems

Teams

Descrizione del lavoro

H&R Block, Inc. in Oklahoma is seeking a seasonal Client Service Professional / Receptionist to be the friendly face of the office. You will greet clients, answer calls, schedule appointments, and coordinate intake while supporting daily clerical tasks.

You will work with tax professionals to connect clients with the right specialist, handle confidential documents, and maintain a neat, professional office environment. Evening and weekend availability during tax season is required.