In-Office Care Coordination Specialist

Allpro Staffnet; Benton (ME); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Retirement Planning

Company Paid Life Insurance

Company Paid Long-Term Disability

Paid Time Off

Sick Time

Bonus Opportunities

Professional Development

Employee Discount Program

Job summary

Allpro Staffnet in Maine is seeking a Care Coordinator for an in-office role. You will manage client and caregiver scheduling, coordinate services, and recruit caregivers to meet staffing needs.

The ideal candidate is organized, compassionate, and experienced with VA, Private Pay, Long Term Care, or Medicaid home care scheduling. Strong communication, attention to detail, and the ability to work independently in a fast-paced environment are essential.

Qualifications

• High School Diploma or GED required.
• Homecare scheduling and recruiting experience required.
• Experience with AxisCare or similar scheduling software required.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office (Word, Excel, Teams).

Responsibilities

• Accept new referrals and enter client demographics, service authorizations, and care needs into scheduling software
• Document all client and caregiver interactions in the AxisCare system
• Contact new clients within 24 hours of referral and new staff within one week
• Coordinate daily caregiver staffing to maximize authorized service hours and meet agency KPI metrics
• Maintain timely communication with the Operations Manager, Caregivers, VA staff, and Clients regarding schedule changes, critical incidents, or changes in condition
• Ensure services align with care plans, urgent requests, and service agreements
• Recruit, interview, and hire caregivers to support assigned caseload needs
• Attend job fairs and assist with local recruitment efforts as needed
• Perform other duties as assigned

Skills

Strong organizational skills

Attention to detail

Excellent written and verbal

Ability to prioritize and manage tasks

Compassionate, dependable, team‑or‑or‑

Experience in homecare scheduling and

Education

High School Diploma or GED

Tools

AxisCare scheduling software

Microsoft Office (Word, Excel, Teams)

Job description

Allpro Staffnet in Maine is seeking a Care Coordinator for an in-office role. You will manage client and caregiver scheduling, coordinate services, and recruit caregivers to meet staffing needs.

The ideal candidate is organized, compassionate, and experienced with VA, Private Pay, Long Term Care, or Medicaid home care scheduling. Strong communication, attention to detail, and the ability to work independently in a fast-paced environment are essential.