In-Office Administrative & Client Services Associate

CHE Cheboygan; Michigan; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Company Paid Life Insurance

Medical, Dental, Vision and FSA/HSA

401(k) with company match

Generous PTO

Disability Insurance

Legal and Identity Protection

Pet benefits

Job summary

Hilb Group in Cheboygan, MI is seeking an Administrative Assistant to join our in-office team. The ideal candidate is organized, prioritizes well, and works effectively with colleagues. The role reports to the Cheboygan agency and requires a readiness to handle front desk responsibilities.

The position emphasizes phones, client greetings, data entry, and supporting the Personal Lines team, with a strong focus on confidentiality and teamwork.

Qualifications

• Minimum high school diploma.
• Experience with consumer facing roles, basic computer skills, and willingness to work as a team member.
• 1–3 years in an administrative position in an office setting.
• Strong customer service skills.
• Must display a high level of confidentiality.
• Strong computer skills and an intermediate level of Excel and Word including the use of Outlook.

Responsibilities

• Answer the phones and distribute calls to the appropriate departments.
• Greet Client and internal staff as they enter the office.
• Sort and distribute mail to the appropriate departments.
• Maintain and update database systems as needed.
• Assist the Personal Lines team.
• Any other duties that are assigned.

Skills

Communication skills

Phone handling

Customer service

Teamwork

Confidentiality

Computer basics

Data entry

Education

High school diploma

Tools

Excel

Outlook

Word

Job description

Hilb Group in Cheboygan, MI is seeking an Administrative Assistant to join our in-office team. The ideal candidate is organized, prioritizes well, and works effectively with colleagues. The role reports to the Cheboygan agency and requires a readiness to handle front desk responsibilities.

The position emphasizes phones, client greetings, data entry, and supporting the Personal Lines team, with a strong focus on confidentiality and teamwork.