Administration & Support Assistant

CHE Cheboygan; Michigan; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Company Paid Life Insurance

Medical, Dental, Vision and FSA/HSA

401(k) with company match

Generous PTO

Disability Insurance

Legal and Identity Protection

Pet benefits

Job summary

Hilb Group in Cheboygan, MI is seeking an Administrative Assistant to join our in-office team. The ideal candidate is organized, prioritizes well, and works effectively with colleagues. The role reports to the Cheboygan agency and requires a readiness to handle front desk responsibilities.

The position emphasizes phones, client greetings, data entry, and supporting the Personal Lines team, with a strong focus on confidentiality and teamwork.

Qualifications

• Minimum high school diploma.
• Experience with consumer facing roles, basic computer skills, and willingness to work as a team member.
• 1–3 years in an administrative position in an office setting.
• Strong customer service skills.
• Must display a high level of confidentiality.
• Strong computer skills and an intermediate level of Excel and Word including the use of Outlook.

Responsibilities

• Answer the phones and distribute calls to the appropriate departments.
• Greet Client and internal staff as they enter the office.
• Sort and distribute mail to the appropriate departments.
• Maintain and update database systems as needed.
• Assist the Personal Lines team.
• Any other duties that are assigned.

Skills

Communication skills

Phone handling

Customer service

Teamwork

Confidentiality

Computer basics

Data entry

Education

High school diploma

Tools

Excel

Outlook

Word

Job description

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development.

The Hilb Group is currently seeking a motivated and ambitious Administrative Assistant to join our team. This position will report to our agency located in Cheboygan, MI. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position.

Responsibilities

• Answer the phones and distribute calls to the appropriate departments
• Greet Client and internal staff as they into the office
• Sort and distribute mail to the appropriate departments
• Maintain and update database systems as needed
• Assist the Personal Lines team
• Any other duties that are assigned.

Qualifications

• Minimum high school diploma
• Experience with Consumer facing, computer basic skills, willingness to work as team member
• 1-3 years in an administrative position in an office setting
• Strong customer service skills
• Must display a high level of confidentiality
• Must have strong computer skills and an intermediate level of Excel and Work including the use of Outlook

Benefits

• Company Paid Life Insurance, Long-Term and Short-Term Disability.
• Medical, Dental, Vision and FSA/HSA plans.
• 401(k) with company match.
• Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
• Generous PTO.

An awesome team of professionals! The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.

Founded in 2009, Hilb Group is a Top 25 middle-market independent insurance broker. Hilb Group offers expertise in property & casualty, employee benefits, human resources consulting, and retirement services to businesses and individuals throughout the nation. Hilb Group provides the resources of a big insurance broker and the attentive, personal service of a small agency. Our people are our greatest strength. Our values of trust, passion, integrity, and growth drive our actions to benefit every client.