In-Home Smart Security Advisor

ADT; Westmont (IL); Sur place; USD 21 000 - 30 000; Plein temps

Avantages offerts par ce poste

Medical, dental, and vision insurance

401(k) with company match

Tuition reimbursement

Company vehicle

Short- and long-term disability, life,

Paid time off

Career development opportunities

Flexible work schedule

Résumé du poste

ADT is seeking a Smart Home Consultant to guide residential customers in designing a home setup that protects what they value most. You’ll blend hands-on installation with consultative sales, communicating how security, IoT devices, and smart home products work together.

You’ll activate systems, educate customers on our app and features, and ensure solutions fit each home’s unique needs. You will install and activate security hardware, integrate new products with existing setups, and provide

Qualifications

• High school diploma or equivalent.
• Valid driver’s license and clean driving record required; additional licensing may be needed based on location.
• Strong customer-focused communication skills.
• Technical aptitude with smart device ecosystems and connected technologies.
• Ability to understand how multiple products interact within a home network.
• Advise customers on the best system design and setup to support their safety goals.
• Continuous learner who adapts to new tools and technologies.
• Ability to climb, lift 10+ pounds, and work indoors/outdoors in varied conditions.

Responsabilités

• Deliver in-home consultations and assessments.
• Recommend smart home and security solutions based on customer goals.
• Install and activate security hardware, cameras, IoT devices, and smart home products.
• Integrate new products with the customer’s existing setup.
• Troubleshoot and resolve technical questions.
• Complete customer onboarding and product education.
• Build long-term customer confidence through proactive support.
• Identify upsell opportunities that strengthen home protection.

Connaissances

Strong customer-focused communication

Technical aptitude with smart devices

Understanding home networks and IoT

Adaptability to new tools

Formation

High school diploma or equivalent

Description du poste

ADT is seeking a Smart Home Consultant to guide residential customers in designing a home setup that protects what they value most. You’ll blend hands-on installation with consultative sales, communicating how security, IoT devices, and smart home products work together.

You’ll activate systems, educate customers on our app and features, and ensure solutions fit each home’s unique needs. You will install and activate security hardware, integrate new products with existing setups, and provide