In-Home Smart Home & Security Consultant

ADT; Bridgeville (Allegheny County); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Tuition reimbursement

Company vehicle

Disability insurance

Life insurance

Paid time off

Career growth

Flexible schedule

Job summary

ADT seeks a Smart Home Consultant to guide residential customers in designing a home security setup. You’ll combine hands-on installation with consultative sales, educating customers on our app and features.

You’ll activate systems, integrate new products, and tailor solutions to each home’s needs. Required: high school diploma or equivalent, valid driver’s license, and strong customer‑focused communication.

Qualifications

• High school diploma or equivalent.
• Strong customer-focused communication.
• Technical aptitude with smart device ecosystems and connected technologies.
• Ability to understand how multiple products interact within a home network.
• Advise customers on the best system design and setup to support safety goals.

Responsibilities

• Deliver in-home consultations and assessments
• Recommend smart home and security solutions based on customer goals
• Install and activate security hardware, cameras, IoT devices, and smart home products
• Integrate new products with the customer’s existing setup
• Troubleshoot and resolve technical questions
• Complete customer onboarding and product education
• Build long-term customer confidence through proactive support
• Identify upsell opportunities that strengthen home protection

Skills

Customer-focused communication

Technical aptitude

Installation experience

Sales consultative skills

Education

High School diploma or equivalent

Tools

IoT devices

Smart home hardware

Job description

ADT seeks a Smart Home Consultant to guide residential customers in designing a home security setup. You’ll combine hands-on installation with consultative sales, educating customers on our app and features.

You’ll activate systems, integrate new products, and tailor solutions to each home’s needs. Required: high school diploma or equivalent, valid driver’s license, and strong customer‑focused communication.