In-Home Internet & TV Install & Troubleshoot Tech

Comcast Resume; Carpentersville (IL); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Bonuses

Day 1 Benefits

Job summary

Comcast is seeking an entry-level broadband installation technician to install and troubleshoot voice, video and data services in customers' homes. You will complete field assessments, meet standards, and progress toward higher levels with training and certifications.

Must be able to work nights, weekends, holidays, and occasional overtime in varied environments. The role offers an hourly base pay of $20.86, with quarterly bonuses and Day 1 benefits.

Qualifications

• High School Diploma or GED required.

Responsibilities

• Install and troubleshoot residential broadband services in customer homes and neighborhoods.
• Diagnose and resolve issues from network to customer equipment.
• Educate customers on products and set expectations.
• Document work and update customer accounts using digital tools.
• Maintain tools, vehicle, and safety standards.

Skills

Adaptability

Communication

Critical Thinking

Problem Solving

Customer-Focused

Professional Etiquette

Resilience

Self Motivation

Technical Knowledge

Education

High School Diploma / GED

Job description

Comcast is seeking an entry-level broadband installation technician to install and troubleshoot voice, video and data services in customers' homes. You will complete field assessments, meet standards, and progress toward higher levels with training and certifications.

Must be able to work nights, weekends, holidays, and occasional overtime in varied environments. The role offers an hourly base pay of $20.86, with quarterly bonuses and Day 1 benefits.