Home Broadband Install & Service Technician

Comcast Corporation; Portsmouth (NH); In loco; USD 25.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Dental insurance

Vision insurance

Paid time off

Company-observed holidays

Discounted cable services

Descrizione del lavoro

Comcast Corporation is seeking an entry-level broadband installer to perform in-home installations and troubleshooting of voice, video and data services. You will work directly in customers’ homes and neighborhoods, follow established procedures, and meet safety and quality standards with limited on-site supervision.

Candidates must be flexible for nights, weekends, and overtime. The role offers paid training, quarterly bonuses, and comprehensive benefits beginning Day 1, including health,

Competenze

• Must be able to perform residential broadband installations and troubleshooting.
• Work directly in customers' homes with flexible schedules.
• Able to lift equipment and work in varying environments.
• Complete required training and safety certifications.

Mansioni

• Perform residential installations, service changes, and disconnects following safety practices.
• Diagnose and resolve issues from network to customer equipment.
• Install and support home networks using coaxial, Ethernet, and Wi-Fi.
• Verify service quality using testing tools and adjust for reliability.
• Educate customers on products, services, and usage expectations.
• Document work and update customer accounts using digital tools.

Conoscenze

Customer-focused

Professional etiquette

Technical knowledge

Adaptability

Self-motivation

Resilience

Communication

Critical thinking

Formazione

High School Diploma / GED

Descrizione del lavoro

Comcast Corporation is seeking an entry-level broadband installer to perform in-home installations and troubleshooting of voice, video and data services. You will work directly in customers’ homes and neighborhoods, follow established procedures, and meet safety and quality standards with limited on-site supervision.

Candidates must be flexible for nights, weekends, and overtime. The role offers paid training, quarterly bonuses, and comprehensive benefits beginning Day 1, including health,