Residential Internet Install & Service Technician

Comcast Corporation; Chicago (IL); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

Paid training

Paid time off

Company-observed holidays

Discounted cable services

Job summary

Comcast Corporation is seeking an entry-level broadband installation technician to install and troubleshoot voice, video, and data services in customers' homes and neighborhoods. The role involves physically demanding work, using ladders and tools, and maintaining safety and quality standards.

You will work various shifts, including nights and weekends, with training provided to achieve required certifications.

Qualifications

• Entry-level broadband installation and troubleshooting of voice, video and data services.
• Willingness to work a variety of schedules including nights, weekends, holidays, and overtime.
• Must complete required training, certifications and safety requirements.

Responsibilities

• Perform residential installations, service changes, and disconnects following safety codes and company procedures.
• Diagnose and resolve issues from network to customer equipment.
• Install and support basic home networks using coax, Ethernet, and Wi-Fi.
• Educate customers on products, services and correct usage; document work in digital systems.
• Maintain vehicle and tools; report safety concerns promptly.

Skills

Adaptability

Communication

Critical Thinking

Problem Solving

Customer Focus

Professional Etiquette

Resilience

Self Motivation

Technical Knowledge

Education

High School Diploma / GED

Job description

Comcast Corporation is seeking an entry-level broadband installation technician to install and troubleshoot voice, video, and data services in customers' homes and neighborhoods. The role involves physically demanding work, using ladders and tools, and maintaining safety and quality standards.

You will work various shifts, including nights and weekends, with training provided to achieve required certifications.