In-Home Install & Training Specialist

Sorenson Communications, LLC; Cincinnati (OH); On-site; USD 17,000 - 25,000; Part time

Job summary

Sorenson Communications, LLC is seeking a part-time Installer/Trainer in Cincinnati, OH. The role involves installing and troubleshooting CaptionCall phones and providing in-home training to customers. You will promote the CaptionCall service and support local installations while traveling up to 25% for events and training sessions.

The position offers flexible hours and potential for growth. Ideal candidates have a high school diploma or GED, strong customer service skills, and comfortable

Qualifications

• Minimum education: High School Diploma or GED.
• Experience in customer-facing roles preferred, with ability to train customers.

Responsibilities

• Install and troubleshoot CaptionCall phones.
• Courteously train customers on how to use the phone and its features.
• Promote the CaptionCall service and generate referrals.
• Attend corporate events as assigned.
• Complete service calls and maintain customer records.
• Submit invoices and feedback on customer interactions.

Skills

Customer service

English communication

Driving to visits

Basic computer skills

Education

High School Diploma or GED

Job description

Sorenson Communications, LLC is seeking a part-time Installer/Trainer in Cincinnati, OH. The role involves installing and troubleshooting CaptionCall phones and providing in-home training to customers. You will promote the CaptionCall service and support local installations while traveling up to 25% for events and training sessions.

The position offers flexible hours and potential for growth. Ideal candidates have a high school diploma or GED, strong customer service skills, and comfortable