In-Home Installer & Training Specialist

Sorenson Communications, LLC; Little Rock (AR); On-site; USD 21,000 - 30,000; Part time

Job summary

Sorenson Communications is seeking an Installer/Trainer to support customers in their homes. The role involves installing CaptionCall phones, training users, and promoting services with a focus on quality customer experience.

Flexibility to work evenings/weekends is required, and travel of up to 25% is expected. A High School diploma or GED and basic computer skills are necessary for success in this position.

Qualifications

• Must have high school diploma or GED.
• Basic computer knowledge is required.
• Sales experience is preferred.
• Experience in the hearing health field is a plus.
• Experience working with senior citizens is beneficial.

Responsibilities

• Install and troubleshoot CaptionCall phones at customer sites.
• Courteously train customers on phone usage and features.
• Promote CaptionCall service and generate referrals.
• Attend trade shows and corporate events as assigned.
• Maintain customer records and complete required reports.

Skills

Customer service

English communication

Time management

Independence

Education

High School Diploma or GED

Job description

Sorenson Communications is seeking an Installer/Trainer to support customers in their homes. The role involves installing CaptionCall phones, training users, and promoting services with a focus on quality customer experience.

Flexibility to work evenings/weekends is required, and travel of up to 25% is expected. A High School diploma or GED and basic computer skills are necessary for success in this position.