Part-Time Installer & Trainer — Flexible Growth

Sorenson Communications, LLC; Ohio; Hybrid; USD 18,000 - 30,000; Part time

Job summary

Sorenson Communications, LLC in Cincinnati, OH is seeking a part-time Installer/Trainer to help customers in their homes by installing and training on CaptionCall phones. The role requires a customer-service mindset, flexibility to work evenings and weekends, and travel up to 25%.

You will install and troubleshoot devices, train users on features, promote CaptionCall services, and maintain records. A High School Diploma or GED and basic computer skills are required; experience in hearing health

Qualifications

• High School Diploma or GED required.
• Basic computer knowledge required.
• Experience in hearing health field.
• Experience working with senior citizens.

Responsibilities

• Install and troubleshoot CaptionCall phones.
• Courteously train customers on how to use the phone and features.
• Promote the CaptionCall service.
• Create lead generation activities and generate referrals.
• Attend trade shows and other corporate events as assigned.
• Recruit and refer potential Installer/Trainer candidates to aid and support local installations and events.
• Complete service calls and maintain customer records.

Skills

Customer service

Training customers

English communication

Flexible schedule

Travel up to 25%

Reliability

Evenings/weekends availability

Education

High School Diploma or GED

Job description

Sorenson Communications, LLC in Cincinnati, OH is seeking a part-time Installer/Trainer to help customers in their homes by installing and training on CaptionCall phones. The role requires a customer-service mindset, flexibility to work evenings and weekends, and travel up to 25%.

You will install and troubleshoot devices, train users on features, promote CaptionCall services, and maintain records. A High School Diploma or GED and basic computer skills are required; experience in hearing health