In-Home CaptionCall Installer & Trainer

Sorenson Communications; Statesboro (GA); On-site; USD 17,000 - 30,000; Part time

Job summary

Sorenson Communications is seeking a compassionate Installer/Trainer to help customers use CaptionCall in their homes. You will install and troubleshoot devices, demonstrate features, and promote the CaptionCall service while delivering friendly, patient support.

The role is part‑time with flexible hours and potential for growth. You will travel to customer locations (less than 25% travel), work independently, and maintain accurate records and reports to support service quality and inventory

Qualifications

• High school diploma or GED required.
• Basic computer skills and ability to learn new software.
• Sales experience preferred or helpful for promoting CaptionCall service.
• Experience in the hearing health field desirable.
• Experience working with senior citizens helpful.

Responsibilities

• Install and troubleshoot CaptionCall phones.
• Courteously train customers on how to use the phone and its features.
• Promote the CaptionCall service to customers.
• Create lead generation activities and referrals.
• Attend and participate in trade shows and other corporate events as assigned.
• Guide CaptionCall activities and support local installations and events.
• Recruit and refer Installer/Trainer candidates to aid local work.
• Complete service calls as assigned and maintain customer records.

Skills

Customer service

English communication

Reliability

Time management

Flexibility

Travel readiness

Education

High School Diploma or GED

Job description

Sorenson Communications is seeking a compassionate Installer/Trainer to help customers use CaptionCall in their homes. You will install and troubleshoot devices, demonstrate features, and promote the CaptionCall service while delivering friendly, patient support.

The role is part‑time with flexible hours and potential for growth. You will travel to customer locations (less than 25% travel), work independently, and maintain accurate records and reports to support service quality and inventory