In-Home Install & Training Specialist

Sorenson Communications; Centralia (IL); On-site; USD 18,000 - 29,000; Full time

Benefits offered by this job

Mileage Reimbursement

Tablet Provided

Phone Provided

Growth Opportunities

Job summary

Sorenson Communications is seeking a dedicated Installer/Trainer in Illinois to help customers set up CaptionCall phones in their homes and teach features. This full-time role offers growth opportunities and a flexible schedule.

Travel is less than 25% with a high school diploma and strong English communication. The candidate should be reliable, punctual, and able to work evenings and weekends to meet customer needs.

Qualifications

• High School Diploma or GED required.
• Excellent customer service skills.
• Strong English communication abilities (reading, writing, speaking, listening).
• Willingness to travel domestically as needed.
• Flexibility to work evenings and weekends.

Responsibilities

• Install and troubleshoot CaptionCall phones.
• Courteously train customers on how to use the phone and its features.
• Promote the CaptionCall service to customers.
• Assist Outreach Specialist with lead generation activities as needed.
• Guide other CaptionCall activities and support business reach.

Skills

Customer service

English communication

Evenings/weekends

Driver

Customer-focused

Reliability

Adaptability

Education

High School Diploma or GED

Job description

Sorenson Communications is seeking a dedicated Installer/Trainer in Illinois to help customers set up CaptionCall phones in their homes and teach features. This full-time role offers growth opportunities and a flexible schedule.

Travel is less than 25% with a high school diploma and strong English communication. The candidate should be reliable, punctual, and able to work evenings and weekends to meet customer needs.