In-Home Field Service Technician: Appliances & TV Repair

lgelectronics; Texas; On-site; USD 35,000 - 41,000; Full time

Benefits offered by this job

No-cost health premiums for employee +

401(k) with employer matching

Generous PTO and holidays

Short-term incentives

Mental health resources

Parental leave

Group life and disability insurance

Job summary

LG Electronics is seeking a Field Service Technician (DMST) to join our Customer Service team in the North Dallas, TX metro area. The role requires traveling to customer locations in Anna, McKinney, Prosper, Melissa and surrounding areas to service LG appliances and electronics.

You will diagnose and repair major appliances, TVs, and air conditioning units, document findings, and maintain inventory. The position offers a competitive recruiting range ($25.25–$29.75 per hour), comprehensive

Qualifications

• Minimum 1 year of technical experience (appliance repair preferred).
• Experience repairing major appliances (refrigeration/sealed systems, cooking, cleaning products).
• Experience using tools and diagnostic test equipment.
• Ability to troubleshoot, diagnose, repair and document issues.

Responsibilities

• Travel offsite to customers' locations to perform maintenance and repair of LG equipment.
• Proper use of safety equipment (PPE) and diagnostic tools provided by LG.
• Conducts technical diagnosis and repairs on electronics and home appliances.
• Diagnose problems, assess severity, document findings, decide on repair or parts replacement.
• Process paperwork and data entry upon job completion.
• Pre-screen next day service calls by obtaining necessary information for diagnosis.
• Meet or exceed company metrics (customer satisfaction, first-time fix, parts management, OT%).

Skills

Technical experience

Tool use

Diagnostic equipment

Field service

Safety PPE

Education

EPA Certification (eligible)

Job description

LG Electronics is seeking a Field Service Technician (DMST) to join our Customer Service team in the North Dallas, TX metro area. The role requires traveling to customer locations in Anna, McKinney, Prosper, Melissa and surrounding areas to service LG appliances and electronics.

You will diagnose and repair major appliances, TVs, and air conditioning units, document findings, and maintain inventory. The position offers a competitive recruiting range ($25.25–$29.75 per hour), comprehensive