Appliance Repair Field Service Tech – Dallas Metro

LG Electronics; McKinney (TX); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

No-cost employee premiums (medical, d,

401(k) with company match

Generous PTO

Short-Term Incentives

Mental health resources

Parental leave

Group life and disability insurance

Job summary

LG Electronics is seeking a Field Service Technician (Appliance Repair) to service customers in the Anna, McKinney, Prosper, Melissa, and surrounding areas within the North Dallas metro region. Travel to customer locations to diagnose and repair LG appliances, TVs and A/C units while maintaining high customer satisfaction.

The role requires 1+ year in a technical role with appliance repair experience, valid driver's license, and ability to obtain EPA certification.

Qualifications

• 1+ year in a technical role; appliance repair preferred.
• Experience repairing major appliances (refrigeration, cooking, cleaning).
• Experience using tools and diagnostic equipment.
• Ability to troubleshoot, diagnose, repair and document issues clearly.
• Valid driver’s license in good standing.
• Ability to obtain EPA Certification.
• Meet physical requirements (lift up to 50 pounds).

Responsibilities

• Travel to customers' locations to repair LG equipment and ensure top performance.
• Use PPE and LG-provided tools and diagnostic equipment.
• Perform diagnostics and repairs on electronics and home appliances.
• Diagnose problems, assess scope, document findings, and decide on repair or replacement parts.
• Process paperwork and data entry after each job completion.
• Pre-screen next-day service calls with required information to aid diagnostics.
• Meet or exceed company metrics for customer satisfaction, first-time fix rate, and parts management.

Skills

Appliance repair

Diagnostics tools

EPA certification

Driver's license

Troubleshooting

Lifting up to 50 lbs

Documentation

Tools

Diagnostic tools

Job description

LG Electronics is seeking a Field Service Technician (Appliance Repair) to service customers in the Anna, McKinney, Prosper, Melissa, and surrounding areas within the North Dallas metro region. Travel to customer locations to diagnose and repair LG appliances, TVs and A/C units while maintaining high customer satisfaction.

The role requires 1+ year in a technical role with appliance repair experience, valid driver's license, and ability to obtain EPA certification.