In-Home Design Sales Consultant

West Elm; Minneapolis (MN); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Employee discount

401(k) plan

Wellness program

Paid vacations

Health/dental/vision benefits

Job summary

West Elm in Minneapolis is seeking a Design Studio Specialist who will inspire customers to express themselves in their home and help close sales at the cash wrap.

You will deliver one-on-one consultations in-store and in-home, create design plans, and leverage product knowledge to drive store sales while delivering world-class service.

This full-time role offers a generous employee discount, a 401(k) plan, wellness program, paid vacations, and comprehensive benefits.

Qualifications

• Strong communication, clienteling and customer follow-up skills.
• Ability to complete and coordinate complex large orders within a variety of sales channels.
• Experience in working with the elements of design preferred.
• Proven ability to prioritize and handle multiple tasks simultaneously.
• 1-2 years of customer service and retail sales experience.

Responsibilities

• Utilize design expertise to assist clients in one on one consultations in the store and in-home regarding the design of their living spaces to drive store sales
• Perform productive in-home consultations including the ability to accurately measure and assess the client's living space
• Create and present design plans based on client's needs, style, preferences and living space
• Maintain knowledge of current sales and promotions in order to achieve and exceed established sales and productivity goals
• Utilizing exemplary World class service standards assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
• Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment

Skills

Customer service

Retail sales

Consultations

Clienteling

Product knowledge

Job description

West Elm in Minneapolis is seeking a Design Studio Specialist who will inspire customers to express themselves in their home and help close sales at the cash wrap.

You will deliver one-on-one consultations in-store and in-home, create design plans, and leverage product knowledge to drive store sales while delivering world-class service.

This full-time role offers a generous employee discount, a 401(k) plan, wellness program, paid vacations, and comprehensive benefits.