Home Design Consultant & Styling Expert

West Elm; Town of Huntington (NY); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Discount on Williams-Sonoma brands

401(k) plan and other investmentOpport

Wellness program

Paid vacations and holidays (full-time

Health, dental and vision insurance

Job summary

West Elm in the United States is seeking a Design Studio Specialist to inspire customers and close sales at the cash wrap, while promoting ongoing engagement with our Brand.

You will apply design expertise during one-on-one store and in-home consultations, measure spaces, develop design plans, and leverage current promos to drive sales and customer satisfaction. This is a full-time role with weekend availability and comprehensive benefits.

Qualifications

• Strong communication, clienteling and customer follow-up skills.
• Ability to complete and coordinate complex large orders within a variety of sales channels.
• Experience in working with the elements of design preferred.
• Proven ability to prioritize and handle multiple tasks simultaneously.
• 1-2 years of customer service and retail sales experience.

Responsibilities

• Utilize design expertise to assist clients in one on one consultations in the store and in-home regarding the design of their living spaces to drive store sales
• Perform productive in-home consultations including the ability to accurately measure and assess the client's living space
• Create and present design plans based on client's needs, style, preferences and living space
• Maintain knowledge of current sales and promotions in order to achieve and exceed established sales and productivity goals
• Utilizing exemplary World class service standards assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
• Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment

Skills

Strong communication

Clienteling

Multitasking

Retail experience

Order coordination

Job description

West Elm in the United States is seeking a Design Studio Specialist to inspire customers and close sales at the cash wrap, while promoting ongoing engagement with our Brand.

You will apply design expertise during one-on-one store and in-home consultations, measure spaces, develop design plans, and leverage current promos to drive sales and customer satisfaction. This is a full-time role with weekend availability and comprehensive benefits.