Home Design Studio Consultant | In-Home & In-Store

West Elm; Des Moines (IA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Employee discount

401(k) plan

Wellness program

Paid vacations

Job summary

West Elm in Des Moines seeks a Design Studio Specialist to inspire customers to express themselves in their home, assisting with sales at the cash wrap and promoting ongoing engagement with the brand.

You will deliver one-on-one consultations, measure spaces, and present design plans tailored to client needs, styles, and living areas. Strong communication and retail experience are valued; weekend availability may be required.

Qualifications

• 1–2 years of customer service/retail experience.
• Strong communication and clienteling skills.
• Ability to manage multiple tasks and stay organized.
• Design knowledge or interest preferred.

Responsibilities

• Assist clients in-store with design advice and sales.
• Conduct in-home consultations including space measurements.
• Create design plans based on client needs and preferences.
• Promote current sales/promotions to achieve goals.
• Provide world-class service and assist with special services.

Skills

Customer service

Retail sales

Design expertise

Clienteling

In-home consultations

Measurements

Job description

West Elm in Des Moines seeks a Design Studio Specialist to inspire customers to express themselves in their home, assisting with sales at the cash wrap and promoting ongoing engagement with the brand.

You will deliver one-on-one consultations, measure spaces, and present design plans tailored to client needs, styles, and living areas. Strong communication and retail experience are valued; weekend availability may be required.