Financial Concierge: Customer Experience Banker

Huntington Bancshares, Inc.; Washington Oaks (OH); Hybrid; USD 32,000 - 46,000; Full time

Job summary

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge.

You will retain and grow consumer and business relationships by identifying financial goals, recommending deposits and other banking products, and processing transactions accurately with daily balance responsibility. In this branch role, you will educate customers, leverage a disciplined sales process, and partner with colleagues to deepen relationships while

Qualifications

• Minimum 1 year of customer service experience (or military service in an administrative role) or a Bachelor's Degree.
• Strong communication and presentation skills.
• Ability to educate customers on banking products and services.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow customer relationships through a disciplined sales process.
• Refer customers to other bank areas to deepen relationships.
• Adhere to all policies, procedures, and risk controls.

Skills

Customer service

Sales skills

Relationship management

Communication

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge.

You will retain and grow consumer and business relationships by identifying financial goals, recommending deposits and other banking products, and processing transactions accurately with daily balance responsibility. In this branch role, you will educate customers, leverage a disciplined sales process, and partner with colleagues to deepen relationships while