Customer Experience Banker - Financial Concierge

Huntington Bancshares, Inc.; Park Ridge (IL); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Health insurance coverage

Wellness program

Life and disability insurance

Retirement savings plan

Paid leave and holidays

Paid time off (PTO)

Job summary

Huntington Bancshares, Inc. is hiring a Customer Experience Banker Non NMLS in Park Ridge, IL. You will act as a Financial Concierge for walk-in customers, retaining and growing consumer and business relationships by identifying financial goals and recommending banking products.

You will process transactions accurately and balance daily while delivering exemplary service. Responsibilities include educating customers on deposit products, referring them to other bank areas, and maintaining

Qualifications

• High School Diploma or GED with at least 1 year of customer service or related experience.
• Bachelor's Degree acceptable and considered.
• Comfort with technology such as mobile and online banking platforms.

Responsibilities

• Provide excellent customer service and resolve customer issues.
• Educate customers on consumer deposit products.
• Proactively identify opportunities to grow customer relationships using a disciplined sales process and referrals.

Skills

Customer service

Sales experience

Relationship management

Banking knowledge

Communication

Education

High School Diploma or GED

Bachelor's Degree

Tools

Online banking platforms

Mobile banking apps

Job description

Huntington Bancshares, Inc. is hiring a Customer Experience Banker Non NMLS in Park Ridge, IL. You will act as a Financial Concierge for walk-in customers, retaining and growing consumer and business relationships by identifying financial goals and recommending banking products.

You will process transactions accurately and balance daily while delivering exemplary service. Responsibilities include educating customers on deposit products, referring them to other bank areas, and maintaining