Import/Export Operator

AppleOne Employment Services; California; On-site; USD 42,000 - 62,000; Full time

Job summary

AppleOne Employment Services is seeking a detail-oriented Import/Export Operator in City of Industry, CA. The role targets bilingual Mandarin/English professionals eager to grow in logistics, freight forwarding, import administration, and international transportation.

You will support daily shipment coordination, documentation, carrier follow-up, and invoicing while maintaining accuracy and timely communication with global partners. This fast-paced environment rewards reliability and teamwork.

Qualifications

• Coordinate import shipment documentation, carrier follow-up, and customs clearance support.
• Prepare freight transportation invoices and maintain accurate shipment records.
• Communicate with overseas agents, carriers, rail companies, CFS providers, customs brokers, and importers.
• Arrange trucking transportation based on customer requests.
• 1 year of import experience is preferred.
• Proficient in Microsoft Office.
• Must be detail-oriented and have legal working status.
• Strong organizational skills and ability to multitask.
• Reliable, punctual and able to work in a fast-paced environment.
• Good communication and teamwork abilities.

Responsibilities

• Perform accurate data entry for shipment records, freight documentation, invoices, and transportation details.
• Follow up with carriers, rail companies, CFS providers, overseas agents, customs brokers, and importers regarding shipment status.
• Prepare invoices for freight transportation and ensure documentation is complete and accurate.
• Verify customs documentation, coordinate with the customs broker, and assist with clearing goods through the appropriate process.
• Arrange trucking transportation upon customer request and communicate updates professionally.
• Support daily import operations by maintaining organized records, tracking shipments, and assisting with issue resolution.

Skills

Mandarin-English

Microsoft Office

Data entry

Documentation

Tools

Microsoft Office

Job description

Job Summary

We are seeking a detail-oriented Import/Export Operator for an opportunity in City of Industry, CA. This role is ideal for a bilingual Mandarin and English professional who is interested in building a career in logistics, freight forwarding, import administration, and international transportation.

The Import/Export Operator will support daily shipment coordination, documentation, carrier follow-up, customs clearance communication, invoicing, and transportation arrangements. This is a great opportunity to join a fast-paced logistics environment where teamwork, accuracy, communication, and reliable follow-through are highly valued.

Candidates who enjoy working with international agents, carriers, customs brokers, trucking providers, and importers will find this role engaging and rewarding. The position offers the opportunity to gain hands-on import operations experience while working with supportive team members and developing practical skills in global logistics.

Key Responsibilities

• Perform accurate data entry for shipment records, freight documentation, invoices, and transportation details.
• Follow up with carriers, rail companies, CFS providers, overseas agents, customs brokers, and importers regarding shipment status.
• Prepare invoices for freight transportation and ensure documentation is complete and accurate.
• Verify customs documentation, coordinate with the customs broker, and assist with clearing goods through the appropriate process.
• Arrange trucking transportation upon customer request and communicate updates in a timely and professional manner.
• Support daily import operations by maintaining organized records, tracking shipments, and assisting with issue resolution.

Required Qualifications and Skills

• Coordinate import shipment documentation, carrier follow-up, and customs clearance support.
• Prepare freight transportation invoices and maintain accurate shipment records.
• Communicate with overseas agents, carriers, rail companies, CFS providers, customs brokers, and importers.
• Arrange trucking transportation based on customer requests.
• Bilingual in Mandarin and English is required.
• 1 year of import experience is preferred.
• Proficient in Microsoft Office.
• Must be detail-oriented and have legal working status.
• Strong organizational skills with the ability to manage time effectively and multitask.
• Reliable, punctual, efficient, and able to work accurately in a fast-paced logistics environment.
• Good communication skills and the ability to work well as part of a team.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.