Impactful Teller: Guide Customers to Financial Goals

Citizens Bank; Woodside (NY); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Paid volunteering time off

401K with match

Health, dental, vision coverage

Tuition assistance

Job summary

Citizens Bank is seeking a Teller to greet customers in our lobby, assist with everyday transactions, and explain mobile banking and ATM use. You will deliver friendly service, identify opportunities to help customers meet financial goals, and connect them with bankers for next steps.

The role emphasizes compliance with cash handling policies and digital channel guidance, while offering growth through training and development opportunities.

Qualifications

• High School diploma or GED required.
• Experience in customer service or teller role preferred.
• Comfortable using digital banking tools and apps.

Responsibilities

• Greet customers in the lobby and assist with basic transactions.
• Demonstrate mobile app and ATM usage to complete tasks.
• Provide personalized financial guidance and connect customers to bankers.

Skills

Strong listening skills

Excellent communication

Customer-centric

Comfortable with digital apps

Ability to multitask

Education

High School diploma or GED

Job description

Citizens Bank is seeking a Teller to greet customers in our lobby, assist with everyday transactions, and explain mobile banking and ATM use. You will deliver friendly service, identify opportunities to help customers meet financial goals, and connect them with bankers for next steps.

The role emphasizes compliance with cash handling policies and digital channel guidance, while offering growth through training and development opportunities.