Teller & Personal Finance Advisor

Citizens; Pawtucket (RI); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Volunteer time off

Donation matching

Health insurance

401K with match

Tuition assistance

Job summary

Citizens Bank is seeking a Teller to greet customers in our lobby and help them with digital tools like our mobile app and ATMs. You will offer personalized advice and connect customers to Bankers for the next steps, while following cash handling procedures and local regulations.

The role emphasizes customer service, transaction processing, and using digital channels to support financial goals. Join a team focused on community service and career growth while delivering meaningful experiences.

Qualifications

• High School diploma or GED required.
• Minimum 6 months experience processing transactions (cash and/or digital payments).
• Minimum 1 year demonstrated customer experience, recommending and referring products and services to customers.

Responsibilities

• Greet customers in lobbies and demonstrate use of mobile app or ATMs.
• Provide personalized advice and connect customers to Bankers for next steps.
• Follow bank policies including proper cash handling and regulatory requirements.

Skills

Customer service

Communication

Problem solving

Digital banking

Education

High School diploma or GED

Job description

Citizens Bank is seeking a Teller to greet customers in our lobby and help them with digital tools like our mobile app and ATMs. You will offer personalized advice and connect customers to Bankers for the next steps, while following cash handling procedures and local regulations.

The role emphasizes customer service, transaction processing, and using digital channels to support financial goals. Join a team focused on community service and career growth while delivering meaningful experiences.