Teller & Financial Guidance Specialist

Citizens Bank; Garfield (NJ); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Paid volunteer time

Charity match program

Career development resources

Health insurance

401(k) with match

Tuition assistance

Job summary

Citizens Bank Teller position seeks a customer-focused individual to greet visitors and guide them through using digital tools like mobile apps and ATMs, completing simple transactions with care.

You will promote Citizens products, provide personalized financial guidance, and support branch goals while adhering to policies and ensuring accurate cash handling. This role emphasizes service quality and teamwork.

Qualifications

• High School degree or GED
• 6 months experience processing transactions
• 1 year customer experience recommending products
• Strong listening and communication skills
• Ability to work branch hours including weekends/evenings

Responsibilities

• Greet customers in lobby and demonstrate how to use mobile app or ATMs.
• Provide personalized advice and connect customers with Bankers for next steps.
• Educate customers on Citizens products and benefits and handle cash per policy.
• Follow all financial policies and regulations including cash handling.

Skills

Customer service

Active listening

Communication skills

Problem solving

Digital literacy

Flexibility

Education

High School degree or GED

Job description

Citizens Bank Teller position seeks a customer-focused individual to greet visitors and guide them through using digital tools like mobile apps and ATMs, completing simple transactions with care.

You will promote Citizens products, provide personalized financial guidance, and support branch goals while adhering to policies and ensuring accurate cash handling. This role emphasizes service quality and teamwork.