Customer Banking Teller - Help People Reach Financial Goals

Citizens Bank; Norristown (Montgomery County); Vor Ort; USD 24.000 - 34.000; Vollzeit

Benefits dieser Stelle

Community involvement

Zusammenfassung

Citizens Bank is seeking a friendly Teller to greet customers, assist with mobile app and ATM usage, and help them reach their financial goals. You will deliver personalized service, perform routine transactions, and refer customers to bankers for next steps.

The role emphasizes accuracy, compliance, and strong communication. Hours include weekends and evenings, with starting pay of $21 per hour and up. This position offers opportunities to grow within a community-focused bank.

Qualifikationen

• High School degree or GED.
• Minimum of 6 months experience processing transactions (cash and/or digital payments).
• Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers.
• Strong listening and communication skills.
• Ability to ask questions and identify needs to develop a long-term customer relationship.
• Problem solving to provide solutions to customer issues.
• Customer-centric to deliver exceptional service.
• Comfortable with using digital technology to support the delivery of business goals.
• Ability to work branch hours, including weekends and evenings.
• Video interview assessment after applying within 7 days.

Aufgaben

• Greet customers in lobbies and assist with mobile app and ATM usage for simple transactions.
• Provide personalized advice and connect customers to Bankers for next steps.
• Follow all policies, including cash handling laws and regulations.

Kenntnisse

Customer service

Cash handling

Communication

Active listening

Digital payments

Ausbildung

High School diploma or GED

Jobbeschreibung

Citizens Bank is seeking a friendly Teller to greet customers, assist with mobile app and ATM usage, and help them reach their financial goals. You will deliver personalized service, perform routine transactions, and refer customers to bankers for next steps.

The role emphasizes accuracy, compliance, and strong communication. Hours include weekends and evenings, with starting pay of $21 per hour and up. This position offers opportunities to grow within a community-focused bank.