Impactful Participant Services Specialist - Front Desk

SPONSOR; Springfield (OR); On-site; USD 30,000 - 33,000; Part time

Benefits offered by this job

10 paid holidays

401(k)

Public Student Loan Forgiveness

Flexible Spending Accounts

Life Insurance

Job summary

SPONSOR is seeking a Part-time Participant Services Specialist in Springfield, Oregon. The role is the first point of contact for participants and visitors, handling front desk duties and coordinating daily administrative tasks with a focus on accuracy and confidentiality.

Working under the Finance Director, you will manage records, process financial transactions, and support multiple departments in a fast-paced environment while maintaining professionalism and excellent customer service.

Qualifications

• 1+ year performing administrative support in a professional office.
• 1+ year of direct client services in a social service setting preferred.
• High school diploma or equivalent; related higher education preferred.

Responsibilities

• Reception of guests and supporting multiple departments.
• Answer and direct main line phone calls.
• Create and update records in the case management database.
• Complete admissions and exit forms.
• Process participant and organizational financial transactions.
• Coordinate mail distribution to participants and staff.
• Perform limited banking functions.
• Reconcile participant accounts and cash drawer.
• Maintain organized participant files.
• Prepare and submit OHCS reports.
• Provide general administrative support under the Finance Director.

Skills

Verbal communication

Written communication

Interpersonal skills

Conflict resolution

Customer service

Analytical skills

Time management

Confidentiality

Teamwork

Microsoft Office

Cash handling

Education

High school diploma or equivalent

Related degree preferred

Tools

Microsoft Office Suite

QuickBooks

Accounting software

Job description

SPONSOR is seeking a Part-time Participant Services Specialist in Springfield, Oregon. The role is the first point of contact for participants and visitors, handling front desk duties and coordinating daily administrative tasks with a focus on accuracy and confidentiality.

Working under the Finance Director, you will manage records, process financial transactions, and support multiple departments in a fast-paced environment while maintaining professionalism and excellent customer service.