Patient Experience Front Desk Specialist

Springfield Hospital; Springfield (VT); On-site; USD 26,000 - 31,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with employer match

Disability insurance

Paid time off

Referral bonuses

Job summary

Springfield Hospital is seeking a Patient Service Specialist to organize the office efficiently, register patients accurately, and contribute to a cooperative team environment. The role includes cross-training across reception areas and responding to information requests from patients and practice teams.

The position emphasizes strong Microsoft Office skills, proficient typing, and excellent verbal and written communication.

Qualifications

• Six months of customer service/clerical experience, including computer operation.
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint, etc.).
• Proficient typing skills.
• Strong interpersonal and communication skills.
• Effective verbal and written communication skills.
• Skills in the use of database management, word processing, spreadsheet, and/or presentation software.

Responsibilities

• Demonstrate the ability to organize the office efficiently and effectively.
• Contribute to a pleasant and cooperative team environment.
• Cross train in all areas of reception.
• Accurately and expeditiously register patients.
• Demonstrate the ability to respond to requests for information, both patient specific as well as practice specific.
• Demonstrate the ability to operate and maintain office equipment.
• Demonstrate the ability to accurately prepare and maintain patient charts

Skills

Customer service

Interpersonal skills

Verbal and written communication

Typing

Education

High school diploma or equivalent

Tools

Microsoft Office

Database software

Job description

Springfield Hospital is seeking a Patient Service Specialist to organize the office efficiently, register patients accurately, and contribute to a cooperative team environment. The role includes cross-training across reception areas and responding to information requests from patients and practice teams.

The position emphasizes strong Microsoft Office skills, proficient typing, and excellent verbal and written communication.