Patient Experience & Front Desk Specialist

Springfield Hospital; Springfield (VT); On-site; USD 26,000 - 31,000; Full time

Benefits offered by this job

Medical, dental and vision

401k with employer match

Paid time off

Referral bonuses

Job summary

Springfield Hospital is seeking a Patient Service Specialist to support front-desk operations and patient registration in our Springfield, VT location. The role emphasizes accuracy, efficiency, and a welcoming patient experience.

The ideal candidate will have a high school diploma, at least six months of clerical or customer service experience, strong Microsoft Office proficiency, and excellent verbal and written communication skills. Competitive pay and benefits are offered.

Qualifications

• Six months of customer service/clerical experience including computer operation.
• Proficient typing skills.
• Strong interpersonal and communication skills.
• Effective verbal and written communication skills.
• Experience with database management, word processing, spreadsheets, and/or presentation software.

Responsibilities

• Demonstrate the ability to organize the office efficiently and effectively.
• Contribute to a pleasant and cooperative team environment.
• Cross train in all areas of reception.
• Accurately and expeditiously register patients.
• Respond to information requests for patients and practice needs.
• Operate and maintain office equipment.
• Accurately prepare and maintain patient charts.

Skills

Customer service

Interpersonal skills

Typing

Microsoft Office

Communication

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Springfield Hospital is seeking a Patient Service Specialist to support front-desk operations and patient registration in our Springfield, VT location. The role emphasizes accuracy, efficiency, and a welcoming patient experience.

The ideal candidate will have a high school diploma, at least six months of clerical or customer service experience, strong Microsoft Office proficiency, and excellent verbal and written communication skills. Competitive pay and benefits are offered.